Payment Policy
Welcome to Circadian Dream.
By placing an order with us, you agree to the following invoice and payment terms, applicable to all transactions within the United States.
Accepted Payment Methods
We currently accept the following payment methods:
⦁ Mastercard
⦁ Visa
⦁ American Express
⦁ PayPal
⦁ Apple Pay
⦁ Google Pay
⦁ Shop Pay (where available)
Billing Information
You agree to provide accurate, complete, and up-to-date billing details for all purchases made on our website.
Please ensure your email address and payment information are correct so we can process your order and send order updates.
Order Confirmation & Invoicing
Order Confirmation
After placing your order, you will receive an email confirmation summarizing your items, shipping method, and payment details.
This email serves as your official receipt.
Invoice
A digital invoice is available upon request via customer support.
Payment Processing
Authorization
By submitting your payment details, you authorize Circadian Dream to charge the total amount of your order to your selected payment method.
All transactions are subject to standard authorization and fraud prevention checks.
Failed Transactions
If your payment is declined or fails, we will notify you by email.
You may then use another payment method to complete your purchase.
Disputes & Chargebacks
Dispute Resolution
If you experience an issue with your order or payment, please contact our support team at info@circadream.com.
We will work with you to resolve the matter promptly.
Chargebacks
All chargebacks are reviewed. If a chargeback is determined to be unjustified, the associated transaction and fees may be recovered as permitted by applicable law.
Currency
All payments are processed in USD (United States Dollar).
Any applicable sales tax is displayed during checkout before payment confirmation.
Payment Security
Your payment security is important to us.
All payments are protected using SSL encryption
We do not store full card details
Payments are processed by PCI-DSS compliant payment providers
Contact Us
Have a question? Contact our customer service team:
Email: info@circadream.com
Phone: +49 176 56946879
Business Information:
Company name: Circadian Dream
(Part of Luis Malter Online Services)
Address:
Neustraße 32
47228 Duisburg
Germany
Customer Service Hours
Monday – Friday: 09:00 – 16:00 (CET)
Saturday – Sunday: 10:00 – 15:00 (CET)
We will respond within 24 hrs